The overtime done by workers changes and depends on the emphasis to achieve goals. Front Office CRM Systems covering real-time aspects of sales-related activity are referred to as sales force automation. Front Office CRM Systems covering real-time aspects of sales-related activity are referred to as ______. Therefore, from the above explanation, it is clear that both statements are not correct. HUL has a large distribution network comprising 5000 redistribution stockists and 40 C & F agents (Clearing and Forwarding Agents). The first phase of the HUL distribution network had wholesalers placing bulk orders directly with the company.
Marketing MCQs
Demographic Segmentation describes the target customer with respect to their age, income, gender, location, and place in society. A good marketing plan is important to successfully achieve the objective. Execution of a good plan is equally important to achieve these objectives. In the Conventional model a marketer believes production costs: what they are and how to calculate them that a better product will sell itself. Whether the product adds value to the customer or not is not a consideration under the conventional model. When a company uses an established brand name and launches a new product category that may or may not relate to the existing product it is called Brand extension.
Digital Marketing Subjects MCQs
During the Production Period the marketers focused more on the quality of their products. Whether the products add value to the customers was not considered much. The latest idea of marketing is that it is a set of activities to deliver customer value and satisfaction. There were different phases when marketing was considered more about production and selling. Genuine Sale – Under personal selling, the customers are not only given information about the product but are also given the opportunity to purchase it. Relationship Development – Through personal selling, a relationship is created between the salesperson and customer.
Sales Management MCQ Quiz – Objective Question with Answer for Sales Management – Download Free PDF
Therefore, one of the major benefits of cross-selling is an increase in Customer Lifetime Value (CLV). Key PointsPersonal selling – Personal selling, commonly referred to as face-to-face selling, is a sales technique where a single salesperson tries to persuade a consumer to purchase a product. Thus, Customer satisfaction / Happy customers will be the result of a promising and over-delivering sales strategy.
Quick response to Queries or Quick feedback – Customers can ask questions about the product. The salesperson provides prompt responses to these questions and allays the customer’s concerns. Hindustan Unilever Ltd is not a major direct selling company in India. Budgeting is a process to track income and expenses in detailed manner in order to make operational decisions. This process ensures consistency and accuracy across departments and ensures the organization is on track to meet its objectives.
- Whether the product adds value to the customer or not is not a consideration under the conventional model.
- A brand loyal customer has emotional reasons to buy a product rather than logical reasons.
- The concept of supermarkets developed with the idea of Self-service.
- The latest idea of marketing is to focus on creating customer value and satisfaction.
- Oral Conversation or Two way communication- The salesperson and the customer have an oral discussion about the product’s features, such as the cost, color, form, design, manner of use, etc.
Top Sales MCQ Objective Questions
The latest idea of marketing is to focus on creating customer value and satisfaction. When you can create value for customers, they will prefer your products and services over others. The Business Markets purchase goods or services, not for consumption. The intent is to use these products or services and create a new product or service to be sold to the customers. Acquiring Extra Information – Normally, a business is aware of the preferences of the customers before launching its product.
Salespeople can collect client feedback and give them the essential information about the company’s offer. Key PointsPersonal selling – Personal selling is one-on-one face-to-face sales where the salesperson tries to persuade the customer to purchase a product recommended by the firm. Additional Information Budget helps to set the financial route, track progress, monitor any unnecessary costs, and account for any unexpected expenses. OnlineExamMaker’s secure, powerful web-based quiz maker is an easy-to-use, intelligent online testing software tool for business, training & educational to create exams & quizzes with ease.
In the light of above statements, identify the correct code of statements being correct or incorrect. The correct answer is Advertising is a very economical mode of communication.